What We Do Overview

Carlisle & Company is expert at developing market strategies that help motor vehicle companies manage risk and optimize performance. We offer an exceptional focus on service parts–particularly in the delivery of metrics, best practices and benchmarking, as well as program development and enterprise strategy.

The only firm of its kind focused exclusively on the motor vehicle environment, Carlisle & Company offers a unique range of services:

Industry Consulting

Carlisle & Company provides astute advisory services in strategy development, operations, supply chain management, and sales and marketing. Learn more →

Conferences

Carlisle & Company benchmarking conferences provide executives with the most current and comprehensive data set available today in the service parts environment and offer invaluable, competitive insights. Learn more →

Surveys

Carlisle & Company conducts syndicated and client-specific dealership and end-customer surveys to assess customer attitudes, satisfaction, and price perceptions and sensitivities. Learn more →

Non-Profit

Carlisle & Company operates a non-profit consulting practice that focuses on outcome measurements for select organizations including the Boys and Girls Clubs of Boston and Focus: HOPE in Detroit, MI. Learn more →

 

Top ↑

 
Carlisle & Company Blog
 

Parts Availability, Lost Sales, Purchase Loyalty, CSI and the Choices Customers Make … And the Magnificent 7 - Our industry really focuses on a few precious metrics to gauge how well we are doing in the area of parts sales. Facing fill tells us if the stuff is available at the shipping warehouse. System fill tells us if the stuff is available in the network for the dealer order. Repair Order Fill is all about how much stuff is available at the dealer for the repair order. Lost sales rates tell us how much we didn’t sell when we coulda. Dealer purchase loyalty measures how much stuff dealers buy from the OEM. Read more...

 
Spotlight
 

Carlisle Employee Aids Orphans in Bolivia - In November, one of our employees, Samuel Frank, traveled to Cochabamba, Bolivia. Samuel volunteered for three weeks for the International Orphanage Union (IOU). Read more...

 
Inside Carlisle
 

Carlisle & Company launches Non-Profit Sabbatical Program - Carlisle is excited to announce the launch of the Carlisle Non-Profit Sabbatical Program. Inspired by employee Samuel Frank’s project in Bolivia last year with the International Orphanage Union. Read more...

Interested In Joining Our Firm? - Carlisle & Company is now recruiting outstanding candidates for our Associate position. Learn more...