|
 We leverage
our extensive industry contacts to provide highly focused, "content rich"
benchmarking services - employing the APQC Benchmarking Code of Conduct. We
know that only an intimate understanding of context makes quantitative benchmarking
data truly relevant. Therefore, our deliverables include a comprehensive assessment
of a client's business environment and industry practices.
Recent service-parts benchmarking studies include:
- Salaried staff - numbers & structure
- Brand Protection
- Parts Pricing Notification Processes
- 3PL Satisfaction Survey
- Labor Relations
- Launch Availability
- Parts Catalog and Parts Pricing
- Pre-Dealer Accessory Installation
- Vintage Car Parts Retention Policies
- Warranty Administration Policies
- Wholesale Market Study
- Terms & Conditions
- Weekend Order Processing
- Returns Policies
- Recall Parts Policies
- Inventory Management Policies
- Glass Fulfillment
- Accessories - Numbers & Processes
For more information on Carlisle & Company's benchmarking services please
contact us.
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